Telecom BSS digital
transformation and modernization

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Our take on BSS

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Application development, integration, and customization

Develop brand-new products based on the modern digital BSS stack. Breathe new life into any of your existing BSS products through professional modernization, customization, and integration services. Improve sales and marketing analytics tools, corporate CRM and ERP solutions, service and product management applications, supplier and partner management platforms, and many other components of your BSS infrastructure. Build secure and reliable middleware to facilitate future growth and diversification of your service portfolio.

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BSS migration to the cloud: cloud-native BSS application development

Achieve considerable cost savings and enjoy advanced data security by migrating your on-prem applications to the private or public cloud of your choice. Build cloud-native OSS/BSS applications leveraging modern cloud services and featuring a scalable microservice-based cloud architecture or perform lift-and-shift migrations for applications with a monolithic core. Rely on Intellias’s experience in working with large telecom companies and completing end-to-end BSS/OSS transformation projects that enable new customer experiences and revenue streams.

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Microservices-based BSS modernization

Eliminate existing performance and scalability bottlenecks, facilitate integration with third-party systems, and improve your data security by doing away with monolithic architectures and transforming the BSS via cloud capabilities and infinitely scalable microservices. Use the most advanced tools for orchestrating and automating your container management workflows and enjoy the ease of quickly spinning up additional application instances during peak loads or when you need them to improve the overall customer experience.

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Digital services monetization

Focus on your digital transformation goals and create new channels for customer engagement and revenue generation. Go beyond the basic service offers that are typically found in telecommunications and take full advantage of your cloud BSS environment to capture new business and grow your subscriber base. Build your 5G BSS space around the hottest trends: 4K streaming, management of IoT devices, offering location-based services, extracting valuable statistical insights from big data and monetizing them, and much more. Moving BSS to the cloud makes all these tasks incomparably easier and cheaper to accomplish.

Looking for a technology partner to assist with the modernization of OSS/BSS solutions in your organization?

Take full advantage of our deep industry expertise and outstanding software engineering skills. Intellias is your one-stop shop for telecom solutions development, customization, and maintenance, including reliable OSS/BSS managed services.

Integrated solutions and services

Intellias offers a variety of OSS/BSS modernization and development services aimed at improving the business performance of its telecom clients.

BSS Integration and Customization

Integrate disparate data sources and siloed applications to effectively transform legacy OSS/BSS systems into modern, cloud-enabled software solutions talking to each other and the outside world. Customize existing third-party and proprietary products to introduce new, killer features and optimize performance as your network and service portfolio expand.

BSS application development

Build brand new apps featuring a cloud-friendly or cloud-native BSS architecture that scales with your business. Replace legacy BSS apps with new, custom software offering better interoperability, longer expected lifetime, lower cost of maintenance, and a cutting-edge digital BSS stack, enabling you to quickly address emerging business needs.

BSS Automation with RPA

OSS/BSS modernization is inseparable from implementing end-to-end automation of business workflows across multiple departments, from network hardware monitoring, predictive maintenance and reporting, to streamlined billing, sales, omni-channel marketing, and dramatically improved customer support services.

BSS Support and Managed Services

Shift your business focus to strategic objectives and high-level goals while delegating telecom BSS support functions to trusted software development and integration partners. Establish a more predictable, SLA-centered support model via professional managed services that make for higher cost effectiveness and quality.


Benefits of BSS/OSS transformation projects

  • Cut BSS development and integration costs by outsourcing to Eastern Europe

    Enjoy the convenience and operational efficiency of BSS managed services provided by a leading East-European software development and integration company with a solid track record of working in the telecom domain — all within predictable and predefined budget parameters.

  • Adopt a more future-proof cloud-native BSS architecture

    Secure a brighter future for your BSS program by implementing a step-by-step cloud migration strategy. Attain significant savings by switching from on-prem hosting to pay-as-you-go consumption models with instant availability of additional computing power or storage space.

  • Re-engineer BSS legacy applications and infrastructure

    Redesign every critical BSS solution for better alignment with your goals, substantial performance gains, and a greater potential for system upgrades. Switch to a modern tech stack for easier maintenance and customization by in-house and resources and third-party developers.

  • Yield maximum productivity from your existing BSS ecosystem

    Reduce the number of individual applications and data storage in your infrastructure to effectively eliminate bottlenecks in endpoints and connectors, optimize task queuing, speed up document approval workflows, and minimize issue detection and resolution times.

  • Unlock new revenue streams and business models

    Migrating BSS to the cloud not only provides performance and scalability gains, but also enables your telecom business to launch new products in such areas as IP telephony, IoT device provisioning and management, industrial and environmental monitoring, and more.

  • Realize the key benefits and advantages of managed BSS services

    BSS/OSS managed services help companies free up key technical resources and maintain the target service quality levels while staying within a predefined budget. Contract a reliable telecom technology partner to work on multiple L2/L3 support requests under agreed SLA terms.

Interested in professional consulting in the field of OSS/BSS modernization and adaptation for the cloud?

Take full advantage of our deep industry expertise and outstanding software engineering skills. Intellias is your one-stop shop for telecom solutions development, customization, and maintenance, including reliable OSS/BSS managed services.

Client SuccessView all case studies

Innovative cloud platform for a German telecom company

Intellias helped a leading European telecom services provider build and deploy a powerful cloud communications platform for business VoIP and IP telephony. The solution consists of three interconnected portals for admins, individual users, and international call centers, and features a custom SIP phone app supporting interactive voice responses, automatic voice recognition, and text-to-speech conversion.

Learn more Innovative cloud platform for a German telecom company

Post-merger transformation project for a telecom technology provider

Intellias assembled a team of 70+ engineers within a limited time frame to help its client, a leading telecom technology company, build a modernized BSS ecosystem on top of a large portfolio of legacy applications inherited from a recently acquired telecom business. Our team successfully implemented a number of solutions, including a user portal, a modern billing system, updated data processing pipelines and reporting tools.

Learn more Post-merger transformation project for a telecom technology provider


We have an ongoing BSS project and need some professional guidance. We probably require more than one specialist or technician (likely several) with the BSS expertise to complete it. Would you be able to join the project halfway through and pick up the items that we need help with?
Yes, absolutely. We will need some time to perform the initial project discovery, but this is a very common practice for Intellias and we’ve completed multiple projects in the rescue/staff augmentation mode. We guarantee that the engineers working on your BSS transformation projects will have ample expertise in the telecom domain and will be able to reach their peak performance within the shortest time period possible.
We are seeking a long-time development partner for modernizing the legacy BSS suite that we’ve had for years. What kind of billing solutions has Intellias worked with?
We support a broad range of modern revenue management and OSS/BSS solutions, including:
  • Amdocs billing system
  • NetCracker BSS/billing
  • Ericsson BSS/billing
We are also capable of developing custom applications and creating middleware layers for virtually any BSS ecosystem in telecoms.
We are currently discussing the concept of having our BSS in the cloud. How experienced is Intellias in working with major public clouds and have you ever worked with hybrid cloud configurations?
Intellias is a certified partner of Amazon AWS, Google Cloud Platform, and Microsoft Azure, so we are well-versed in all cloud types, including hybrid models. Our company offers cloud consulting and cloud software development services, along with IT infrastructure consulting for companies that are undergoing digital transformation and need a reliable roadmap and action plan they can execute while avoiding common pitfalls and keeping data security in check.

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Awards and recognition

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