Ensuring Telecom Data Security and BPO Readiness with Robust Data Governance

Discover how Intellias helped a top German telecom company enhance data management to boost security and enable safe application outsourcing

OutsourcingTelecom & Media

Project highlights

  • Data catalog implementation: Deploying Apache Atlas to manage data lineage and enhancing transparency across data and business functions.
  • Security and compliance: Strengthening data protection measures to meet strict regulations while enabling business flexibility.
  • Outsourcing readiness: Facilitating secure outsourcing of business applications through enhanced data governance.
  • Operational efficiency: Streamlining data management processes, resulting in more efficient data handling and reporting.
Period of cooperation:
3 years
Team size:
17 members
Expertise:
Data Security, Telecommunications, Regulatory Compliance
Headquarters:
Bonn, Germany

Business challenge

A prominent telecommunications provider in Europe faced significant challenges in managing sensitive data while looking to outsource business applications. A comprehensive data governance framework was essential to ensure data security and regulatory compliance without compromising business agility.

Given these requirements, the company considered various types of data catalogs. A platform solution was ultimately chosen for its integrated approach to data management. Intellias was asked to assist with this strategic choice, which was aimed at providing a holistic solution to support sensitive data handling while enabling flexible, secure outsourcing of business processes.

Solution delivered

Our team began by assessing the company’s existing data management practices and regulatory needs. Understanding the challenges of outsourcing business applications was crucial in designing a solution that could integrate seamlessly with existing systems while enhancing data security and compliance.

Ensuring Telecom Data Security and BPO Readiness with Robust Data Governance

  • Selection of Apache Atlas: Apache Atlas was chosen due to its robust capabilities in managing comprehensive data lineage, which is vital for tracing the origins, transformations, and lifecycle of data across complex systems. This open-source tool allows for significant customization to meet specific needs and integrates well with existing security infrastructure, ensuring the protection of sensitive data.
  • Customized data catalog implementation: The data catalog, with Apache Atlas at its core, enhanced transparency and accountability in data handling. It was designed to manage the extensive volume and variety of data processed by a leading telecommunications provider, supporting superior data management and compliance with stringent regulations like the GDPR.
  • Secure and compliant framework: Our implementation established a secure and robust data governance framework aligned with the client’s digital transformation goals. It enabled the safe outsourcing of business applications, significantly reducing operational risks and ensuring ongoing compliance.

This solution not only addressed immediate security and regulatory compliance concerns but also offered scalability and adaptability for future data governance needs, positioning the company for operational efficiency and strategic growth.

Tech Stack

Our project used Apache Atlas for comprehensive data lineage and metadata management, which was crucial for tracking the flow and transformation of data throughout the organization. This integration ensured robust governance and compliance with stringent regulations. Alongside Apache Atlas, Intellias deployed advanced security rules that include encryption and access controls to protect sensitive data and various business intelligence tools to facilitate the generation of detailed business intelligence reports and analytics.

Business outcome

Implementing a robust data governance framework using Apache Atlas transformed the telecommunications company’s approach to data management, allowing the company to have:

  • Secure outsourcing: The implementation facilitated the safe outsourcing of business applications, enabling the company to leverage external technologies and innovations while protecting sensitive data.
  • Enhanced compliance posture: By achieving stringent regulatory compliance, the company fortified its defenses against potential data breaches and privacy violations, ensuring ongoing trust and security.
  • Operational improvements: Streamlined data processes led to increased efficiency, reducing redundancies and enhancing the accuracy and reliability of business intelligence reports.
  • Customer satisfaction and market competitiveness: Improved data management enabled more personalized and responsive service offerings, boosting customer satisfaction and positioning the company to respond more swiftly to market demands.

The data governance solution enhances compliance and security and enables overall business process improvements. This has positioned our client as a leader in technological adoption within the telecommunications industry.

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