Telecom BPO Services for the Rapidly Transforming Industry

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Professional solutions for modern telecoms

Enjoy a substantially higher return on investment by delegating IT services, software maintenance, and user support to Intellias via our model of business process outsourcing for telecom.

Our telecom outsourcing services

  • Development Teams

    Build dedicated software engineering teams of any size to complete your most audacious projects. Enjoy full budget spending transparency and perfect alignment with your designated technology stack. Besides, we take care of the administrative side of things, including talent sourcing and hiring, payroll and facility management, so that you don’t need to worry about any of that on your way to completing your mission.

  • Managed Project

    Entrust the development of your product into the hands of our experts and rest assured it will be delivered on time, within the allocated budget and in line with your expectations. Stay more focused on your business objectives with the decreased project management burden. Intellias has been a part of many telecom BPO projects and knows how to effectively work with multiple stakeholders and teams in a distributed environment .

  • Digital Consulting

    Use our vast expertise in business process outsourcing for telecom to get 100% ready for your next major project. With a deep understanding of the industry’s landscape and a fair number of telecom projects under our belt, we will be able to advise you on the best approach to achieving your goals and put together a competent task force that will define and shape the best solution for your business challenge.

  • Managed Services

    Use Intellias to hire a team of software professionals with first-hand, in-depth knowledge of your business domain and enjoy the ultimate convenience of having your entire services fully managed with a clearly-defined Service Level Agreement (SLA). We cover the entire range of telecom outsourcing tasks required for keeping a service or application up and running in the 24/7 mode.

Our technology stack for telecom outsourcing services

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What makes Intellias a great telecom outsourcing company

The value of telecom BPO services from Intellias is based on nearly two decades of hands-on experience working with leading global telecommunications companies. All of them enjoyed the same professional approach to getting things done and the unique benefits offered by the company.

Optimized software development costs

Being a telecom outsourcing company, Intellias offers professional software development services at a lower cost, allowing you to save or offer your customers more for the same budget.

Rapid access to top engineering talent

Our business model relies on fast access to some of the best talent available in the market. With multiple locations and an effective recruiting process, we know how to quickly secure the right people for your next project.

Concentrated expertise in relevant areas

When it comes to telecom outsourcing, Intellias has a lot to bring to the table: from established software engineering practices and focus on security to a thorough understanding of the industry’s actual business pain points.

Effective processes for a shorter time-to-market

We strictly observe the industry’s best practices for software development and take them further by applying our own processes that have stood the test of time and proved their efficacy.

Improved operations and maintenance (O&M) efficiency

Our growing telecom BPO practice enables our clients to shift their organizational focus from day-to-day operations to strategic matters and long-term plans for growth, expansion, and diversification. Our mature processes and flexible service models ensure the highest levels of quality in such areas as application maintenance, 2nd and 3rd level user support, data management and many other activities that typically drain resources and limit growth.

Client success stories View all case studies

Customer Self-Service Telecom Portal for Mobile Operators

Our client is a multinational corporation that helps Tier 1 telecom operators through digital and network transformation. Following the acquisition of a telecom operator from the EMEA region, the client started looking for a telecom outsourcing company that would help update an extensive suite of the acquired company’s legacy applications. Once chosen for the project, Intellias built a team of 70+ engineers who focused on rebuilding the legacy product suite and integrating it with the client’s own advanced microservices-based systems for easy onboarding of customers from the acquired company. As the result, Intellias successfully integrated the operator legacy systems into the client’s core network, reconfigured telecom services and implemented a powerful mechanism of service report generation

Learn more Customer Self-Service Telecom Portal for Mobile Operators

Digital Transformation for a Major European Telecom Company

The client, a leading provider of integrated communication services (broadband, landline and mobile), chose Intellias to drive the transformation of its business support (BSS) and other IT systems and create a foundation for faster product launches and a substantially improved customer experience. The scope of the initial transformation project included the client’s CRM and POS systems, self-service products, as well as a number of other telecom and enterprise applications. The multi-year project enabled Intellias to work with cutting-edge 5G and AI/ML use cases and telecom services. The team’s current focus is on the implementation of high-performance enterprise-scale applications using J2EE, SQL/PL SQL, MongoDB, Oracle, Spring MVC, Hibernate, jUnit, microservices, React, and Kotlin.

Learn more Digital Transformation for a Major European Telecom Company

Ecosystem of Partners

Our long-standing partnerships with key cloud technology providers unlock new synergies and empower us to build the most technologically advanced cloud-based solutions for our clients while keeping their infrastructure perfectly organized in terms of optimal resource consumption and cost structure.
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Intellias is a Gold Microsoft Pertner

Microsoft competencies achieved: Application Development, Application Intergration, Cloud Platform, and Data Analitycs

Azure certifications obtained: Azure Solutions Architect Expert and Application Builder

Acces to customized training plans in order to achieve additional Certifications, Microsoft Competences, and Advanced Specializations

Acces to on-demand Technical Consultation sessions with Microsoft expert technical teams to optimize costs and reduce project risks for uor cliens

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Intellias is an AWS Advanced Consulting Partner and a Public Sector Partner

AWS certifications obtained: AWS Cloud Practicioner, AWS Certified Developer, AWS SysOps Administrator, AWS Certified DevOps Engineer, and AWS Solution Architect

Ability to customize training plans in order to achieve additional AWS certifications, competencies, and AWS Service Delivery Programs

Access to on-demand Technical Consultation sessions with AWS subject matter experts to ensure that best practices are met according to latest market trends in the AWS ecosystem, and reduce project risks for our clients

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Intellias is a Member-level GCP Partner, and is currently upgrading its status to the Partner level

GCP certifications obtained: Intellias employs Certified GCP Cloud Architects with deep expertise designing and delivering solutions in the GCP ecosystem

Ability to customize training plans in order to archive additional GCP certifications, expertise, and specializations to ensure technical excellence and full alignment with our clients goals.

Tell us about your project

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Awards and recognition

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