The banking sector is in peril. By 2029, Millennial and Gen Z consumers will hold the largest share of disposable income. Meanwhile, the unbanked (and underbanked) demographics present a multi-billion-dollar opportunity.
But despite the burgeoning digitalization in banking, too few players are ready to cater to these rising and highly vocal groups.
To help you prepare for the new banking technology innovations, we did some discrete listening and collected Voice of Customer data along with social and economic insights that you can use to shape your digital transformation strategy.
From this look into future technology in the banking industry, you’ll learn:
- How to conquer mobile, the primary new business channel
- Why you should prioritize your investment in the future of banking technology triumvirate: AI, big data, and ML
- What the three core digital banking business models are and what opportunities they offer