We help insurance companies manage technology, improve the customer experience and reduce costs
Insurance is protection. Amid vast amounts of data, increasing customer expectations, and complex infrastructure is an insurance landscape ripe for transformation.
Intellias supports insurers, reinsurers and brokers in determining the right technologies to focus on in order to enhance operational efficiency and deliver a superior customer experience. From data management to infrastructure and customer engagement, our insurance IT services help clients navigate the industry and maintain a competitive edge.
3k+
experts
23
of digital consulting
and engineering experience
17
global delivery locations
150
active clients
5
consecutive years on the Global Outsourcing 100 list
With customer-centricity, cost and security top of mind, we offer IT services for insurers, reinsurers, brokers and risk managers to help digitize the entire value chain.
Our insurance technology consultants rely on telematics and location-based services to optimize usage-based insurance.
Tailor offers based on customer demand, price tolerance and usage patterns. Enhance your upselling and cross-selling with real-time data.
We can help deliver solutions to persistent operational bottlenecks in underwriting, claims management and document management to enhance enterprise efficiency.
Adding new technology to your legacy products. Boost your agents’ efficiency with robotic process automation (RPA), machine learning and cloud-based solutions to speed up day-to-day operations and increase customer satisfaction.
Empower your agents with new tools to record, review, manage and settle more claims faster and more efficiently.
Modernize your platform with the latest machine learning and artificial intelligence capabilities to translate large volumes of data into market-ready insights.
Legacy policy administration platforms slow down digital initiatives. We help insurers migrate core systems to the cloud, streamline integrations, and enable data-driven operations across underwriting, claims, and customer servicing.
Intellias builds unified data architectures that ensure accuracy, consistency, and real-time access across IoT, telematics, and wearables for smarter risk assessment and pricing.
We apply AI and machine learning to streamline underwriting, accelerate claims handling, and detect fraud before it impacts profitability.
Intellias enables omnichannel journeys with connected front- and back-office systems, ensuring consistent interactions across digital and agent-assisted touchpoints.
We help Tier 2–3 insurers overcome resource and technology constraints by scaling modernization efforts through core-to-cloud transformation, process optimization, and AI-enabled automation.
65%
Shorter time to market for new products
$24 million
Saved due to operational efficiencies
90%
Prediction accuracy in recommendations
5 million
Customers received improved service
90%
Reduction in data processing times
We provide innovative tech solutions in partnership with cutting-edge technology providers to deliver digital transformation for our clients.
Find answers to some of your top questions, whether you are working with legacy technology, have already begun a digital transformation or have completed your transformation but have ambitions to do more.
Digital insurance is a digital-first approach to running an insurance business, where technology becomes a core element of operations and customer service. A key aspect of digital insurance is the digitalization of the entire value chain, from customer acquisition and underwriting to policy management and claims processing.
Data privacy and security
If data is poorly handled by insurance providers, there is great risk for financial penalties, reputational damage and/or a loss of customer trust.
Legacy systems
Outdated insurance software can be difficult to integrate with modern digital solutions that are cloud native, potentially slowing down digital transformation efforts.
Skills gaps
The shift to digital insurance requires expertise in new technologies, data analytics and digital customer service that may not exist in an insurance provider’s current team.
Risk prediction
Machine learning and deep learning–based systems can perform complex multivariate analysis of various risk factors to provide agents with high-level and granular insights for decision-making.
Underwriting
By creating individual buyer profiles based on collected internal and external data, insurers can make instant underwriting decisions and adjust pricing. Automated underwriting can also help build personalized quotes and policy coverage for buyers to improve conversion rates.
Claims management
Intelligent automation can streamline claims routing and validation by automatically filling in data and verifying its accuracy.
Natural language processing (NLP) and optical character recognition (OCR) can help process unstructured data inputs from clients to increase review speed and accuracy.
Algorithms can provide accurate loss estimates (using device-supplied data) to ensure fair claims settlement.
Multilingual support
Having tech centers located across LatAM, Europe and India enables us to offer seamless support with no physical barriers or time zone constraints.
Customizable and flexible solutions
We offer adaptable service models, including full-scale support, supplementary assistance and integration with existing IT infrastructure.
Transparent operations
Frequent reporting and centralized logging ensure we provide full visibility into our support processes.
Longstanding expertise
Support teams drawing from our pool of 2,500+ technologists, industry experts and R&D specialists handle fast resolutions, proactive optimization and custom solution builds.
Service-level agreement (SLA)–based services
We commit and hold ourselves to the highest level of quality, compliance and standards that are well-scoped to meet your business objectives.
Get in touch with us. We'd love to hear from you.
