Intellias Industry Expertise Travel Technology Solutions & Services→Hotel & Hospitality Technology Solutions

Hotel & Hospitality Technology Solutions

Impress your guests with exceptional digital experiences, deliver tailored services from the lobby to the back office, and win customer loyalty with efficient operation management by integrating hospitality technology into your business.

From engaging mobile apps for holidaymakers to highly scalable enterprise cloud infrastructure, we build impactful IT solutions for the hospitality industry that empower market players to challenge the status quo and gain the upper hand on the market.

By providing AI/ML adoption and consulting services, we help you harness the power of AI technology to turn your visitors into repeat customers.

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Trusted by leading companies worldwide

Industry expertise

Set out on a journey of digital maturity and reach new levels of success with our proven travel software development services.

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Build superior guest experiences and turn your visitors into loyal customers using our hospitality software development services.

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Who we serve

Hotels and resorts

Short-term rental providers

Restaurants and food & beverage services

Events, conferences, and venues

Travel agencies

Tour operators

Travel booking platforms

Travel management companies

Cruise lines

Airlines

Challenges we help you solve

Build an end-to-end, tailored customer journey

Transform and personalize your customer experience by creating a frictionless customer journey, from planning a trip to returning home.

Modernize legacy systems by moving to the cloud

Migrate on-premises applications to the cloud and convert legacy code to modern cloud platforms to fit today’s standards of performance, integration, and scalability.

Embrace customer-first technology

Grow revenue by adopting customer-empowering technology such as mobile reservations, digital key systems, and smartphone check-ins and check-outs.

Get a 360-degree view for better customer service

Collect data securely and break down data silos to enhance your business with better visibility and empower your guests with smart recommendations.

Streamline operational efficiency with automation

Automate business functions and replace time-consuming manual tasks with efficient automated workflows, from service desks to client-facing operations.

Our hospitality industry solutions to fit your business needs

Intellias equips brands on their digital and service transformation journey with a wide variety of hospitality technology services and systems, helping companies create unique guest experiences, orchestrate operations, increase business performance, and grow revenue. We guide organizations through all stages of the product development lifecycle, from discovery and launch to scaling and rollout to new markets.

Our hospitality technology solutions help you adapt to market dynamics and benefit from new levels of service excellence, full operational transparency, and accelerated decision-making that are vital for your business to thrive and keep customers coming back.

Reservation and booking systems

Support your guests with a powerful customer-centric booking engine providing rich visualizations and intuitive, personalized reservation experiences. Convert shoppers into bookers by allowing them to plan stays well in advance; find the best-matching rates, packages, and room types; pay in different currencies; and personalize meals.

Hospitality management

Equip your staff with hospitality IT solutions for guest management to analyze information about prospects and offer IoT-enabled personalization. Surpass your guests’ expectations with efficient reservations and request management, mobile check-ins and check-outs, virtual concierge services, keyless entry, digital menus, and automated guest feedback.

Customer experience

Delight your guests with proactive customer care, efficient communication, and personalized digital experiences enabled by hospitality technology solutions. Build detailed guest profiles based on customer data from every point of contact to enhance stays, cater to guests’ needs and wants, and create a memorable guest journey from start to finish.

Customer loyalty and engagement

Build strong and lasting relationships with your guests by rewarding them with loyalty points and offering promotions and bonuses for their stays. Strengthen your brand and enhance customer satisfaction with an interactive loyalty solution that encourages your guests to engage with your brand and benefit from rewards, discounts, and perks.

Hotel operations management

Transform your hospitality business into a gainful and streamlined operation with modern hotel technology solutions. Track staff productivity and daily workflows, ensure 24/7 access to amenity services, and provide guests with intuitive, contactless technology offering touchless payment capability and a hassle-free way to check in and make orders.

Inventory and supply chain management

Empower your staff with real-time inventory and supply chain technology for tracking goods and services within your operations and ordering supplies in a timely manner. Automate your purchase orders, cut inventory costs, optimize supply chain flows, and accelerate productivity to address your guests’ needs quickly and efficiently.

Success stories

From startup to enterprise: Vacation rental management platform for a global hospitality company

Intellias fully supported the startup’s move to the global enterprise market by building a scalable API microservices architecture, providing integrations with leading rental services and booking channels, enriching the platform with next-gen functionality, and contributing to organizational transformations.

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Success stories

Digital consulting for decision-making: Employee management system for a premium resort chain

We thoroughly analyzed all possible product development approaches and came up with the optimal, highest-performing, and most cost-effective solutions to fit the company’s goals. As a result of our evaluation, the client received a solid, verifiable framework for building a resilient employee management system.

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Success stories

Accelerating business growth momentum: One-stop digital platform for unique catering experiences

Intellias helped our client implement their business growth strategy with an innovative digital product, from consulting and building an MVP to integrating IoT technology into food delivery operations. Our team’s contribution allowed our client to expand their global presence faster and hold the lead among established food suppliers.

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What our clients say

Monika Moser,

Chief Technology Officer, Scandinavia

Intellias Design Thinking Workshop on leveraging AI/ML for enhancing the employee and traveler experience resulted in comprehensive, pragmatic solutions tailored to our business.

The workshop offered clear implementation steps and valuable insights to support future decisions, ensuring exceptional customer experiences through tangible technology applications.

Martin Cizler,

Engineering Director, Czechia

I most appreciate their ability to quickly scale up or down the resources provided to us. That flexibility provides value. They’re a stable team working on projects that span multiple quarters. There isn’t often a change in the team’s set up or composition, which minimizes the cost of training and onboarding.

Technology enablers for your hospitality IT solutions

Capture, process, and analyze real-time and historical data across your hospitality business and turn it into solid and actionable insights to make smart business decisions, improve inventory and workforce management, customize your offerings for audience segments, and shape unique guest experiences.

Data and analytics

Build AI-driven hospitality solutions that will help you make accurate business predictions to increase efficiency and mitigate risks, personalize recommendations to suit the preferences of your guests, detect operational anomalies to prevent disruptions, and refine your services to nurture a loyal returning audience.

AI & ML engineering

Automate most of your customer care with AI-driven chatbots and virtual hotel assistants to stay connected with your guests around the clock. Use advanced automation to optimize complex processes, gain visibility and control over operations, and reduce human effort on repetitive tasks to help your staff work smarter, not harder.

Intelligent automation

Provide your guests with ultimate comfort and safety by equipping your hospitality facility with digital control of the room environment and smart in-room features. Monitor your business infrastructure with advanced IoT systems to get real-time insights on resource efficiency, fine-tune operations, and ensure preventive maintenance.

Internet of Things (IoT)

Make your IT environment more resilient, scalable, and elastic by migrating your hospitality technology systems to the cloud. Build, deploy, and run your applications in the cloud to operate faster and more securely, optimize costs using pay-as-you-go and on-demand pricing models, and benefit from the cloud’s scale and performance.

Cloud and infrastructure

Protect your guests’ personal data, comply with regulatory requirements, and secure your hospitality business from cyber attacks by implementing an airtight cybersecurity strategy. Win your customers’ trust with reliable data protection, strong access control, and other security measures for your booking, payment, and communication systems.

Security and compliance

Benefit from our experience design expertise to build apps that resonate with your guests’ needs and business goals. Make your product thrive on the market and increase customer satisfaction by solving real problems for a real audience, eliminating inconsistencies in your final product, and enhancing user interactions and the user experience.

Experience design

Implement a robust digital transformation strategy for your business and modernize your hospitality technology solutions to increase business performance, growth, and profitability, meet guests’ growing expectations for convenience, and bolster your competitive edge on the ever-evolving market.

Digital transformation consulting

Our expert

Artem Barsukov

Senior Delivery Manager/Head of Travel and Hospitality Unit

Artem’s career has revolved around the IT sector, where he has excelled in various roles including project manager and delivery manager. An accomplished executive with a track record of building diverse teams and shipping blockbuster products across enterprise customers as well as high-growth startups, Artem has used his professional skills and innovative approach to business value delivery to help mission-driven organizations leverage the power of digital technology to maximize their impact.

Artem is also a contributing writer and a frequent speaker at conferences and community events.

Hotel & Hospitality Technology Solutions

Trusted by leading companies worldwide

Industry expertise

Who we serve

Challenges we help you solve

Build an end-to-end, tailored customer journey

Modernize legacy systems by moving to the cloud

Embrace customer-first technology

Get a 360-degree view for better customer service

Streamline operational efficiency with automation

Our hospitality industry solutions to fit your business needs

From startup to enterprise: Vacation rental management platform for a global hospitality company

Digital consulting for decision-making: Employee management system for a premium resort chain

Accelerating business growth momentum: One-stop digital platform for unique catering experiences

What our clients say

Technology enablers for your hospitality IT solutions

Our expert

Navigating change. Our insights