Telecom Big Data & Analytics

Turn massive arrays of telecom data generated by your network infrastructure into actionable intelligence. Predict and prevent churn, create top-notch customer experiences, and offer the best-in-class service quality by dynamically streamlining your network throughput during peak loads. Harness the power of big data analytics in telecom to reliably secure your place in the future of the industry.

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Big data analytics solutions and services

Cloud data platform engineering

Use our extensive expertise in the telecom sector to build robust, intelligent automation and decision-making solutions fueled by data that is delivered through carefully designed data pipelines. Leverage innovative data ingestion and storage approaches based on data lakes and enterprise data warehouses optimized for the specifics of big data in telecoms.

Cloud data platform operation and maintenance

Ensure the uninterrupted operation of your data analysis platform on regular days as well as during the most challenging network load surges. Connect new data sources and pass data through custom-built ETL mechanisms to make it immediately available to your data analytics and data scientists. Always keep your data collection grid at a peak performance.

Business intelligence and data visualization

Take full advantage of our multiyear experience delivering advanced solutions for the telecommunication industry to build state-of-the-art BI tools and data visualization dashboards for senior management and key stakeholders. Draw actionable insights from the technical and marketing data streams to reach tangible improvements on both ends of the spectrum.

Network analytics

Implement reliable network maintenance practices based on predictive analytics. Monitor network performance and service quality in real time and always be ready for optimizing capacity. Use deep AI-based network traffic scanning for effective fraud detection, identifying network anomalies, and highlighting potential or already existing vulnerabilities.

Use cases of big data in the telecom industry

Today, the use of big data analytics in the telecom industry is a commonplace practice that is being adopted by all major telecommunications companies around the world. Intellias will help you gain full control over your diverse data environment and effectively orchestrate multiple data pipelines for the benefit of your business.

Customer loyalty acquisition and retention image

Customer loyalty:
acquisition and retention

Achieve dramatic improvements in customer service quality and laser-sharp sales targeting through the use of such advanced telco analytics techniques as clickstream analysis, sentiment analysis, and detailed customer profiling. Boost the efficiency of customer retention activities and nip nascent churn trends in the bud by preemptively presenting deeply personalized and optimized service offers to individuals and entire subscriber cohorts.

Data-driven improvement
of network services image

Data-driven improvement
of network services

Harness the vast potential of big data technologies for timely and accurate identification of local or network-wide bottlenecks, telecommunications network analysis and optimization, capacity adjustment based on AI-driven demand forecasts, and proactive customer care. Use inevident data insights derived automatically and with the help of your data scientists to further improve your customer applications and the entire telecommunication ecosystem.

Low-level network and
data security image

Low-level network and
data security

Hire our versatile team of data scientists, DevOps engineers, and developers to turn their experience in the telecom domain and technical prowess into effective solutions ensuring the highest levels of security for your network and your customers’ data. Implement modern traffic analysis tools, perform real-time CRD analysis, and prevent intrusions and fraud attempts at multiple levels — all while remaining compliant with major security and personal data protection standards.

Data science in telecom is a real game changer. Most telecom companies are strong believers in this concept, so if you are looking to change your business for the better, let Intellias take you through this journey in the most effective and cost-saving manner.

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Success stories

AWS Migration Services for Seamless Big Data Analytics in Telecom

We’ve designed conceptual solutions to verify the AWS migration strategy in terms of infrastructure cost efficiencies and advanced data analysis

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Success stories

Outdoor Adventure Mapping Platform

We helped translate a vision for a new 3D map data pipeline into an executable architectural design

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Frequently asked questions

The advantages of using big data and data science in the telecommunications industry are multi-fold, spanning better marketing, sales, security, CX, and operational efficiency. The most notable trend is the growing reliance on verified data and data-based projections in making decisions from the lowest level (e.g. for preventive maintenance or automatic network load optimization) to the level where decisions have a profound effect on the entire business.
Absolutely. Data analytics for telecom can be effectively outsourced, especially if we are talking about non real-time data processing. Professional players in the big data market can work with any telecom remotely or by using a hybrid model involving relatively short on-site consultations and fully remote DevOps and development jobs. Intellias has successfully delivered end-to-end analytics platforms to large international telecoms with tens of millions of subscribers.
The process starts with an in-depth analysis of the client’s business needs and the expected outcomes. Our team of business analysts, data scientists, and cloud DevOps engineers hold workshops and multiple Q&A sessions with the client’s representatives to define the optimal process framework and technical approach to solving the matter at hand. Once done, the parties discuss and agree on the implementation timeline while paying utmost attention to the uninterrupted operation of the client’s network and data processing infrastructure. Throughout the implementation phase, our specialists remain a phone call away with the client’s team and plan each major feature/product release well in advance. Once delivered, our big data solutions for telecom can be supported and maintained by the Intellias team under a separate agreement.
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