Real-Time Back-Office and Risk Management System for a Payment Processing Platform

Business challenge

EveryMatrix is an innovative London-based payment services provider with a mission to create next-gen, market-leading solutions for high-profile FinTech partners. Their products meet a wide number of payment processing and risk management needs and offer access to over 150 localized payment options including e-wallets, cards, virtual vouchers, online banking systems, and platforms compliant with the Payment Card Industry Data Security Standard (PCI DSS).

On the lookout for a strong and trustworthy engineering partner, EveryMatrix reached out to Intellias. We’ve become their vendor of choice, as we offer the right technology expertise, a wide pool of developer talent, broad staffing capabilities, cybersecurity consulting service and a flexible, customer-centered approach under one roof. EveryMatrix has established a long-term partnership with Intellias to build MoneyMatrix, an advanced platform that supports secure, industry-leading payment solutions accessible through a single integration.

Building resilience across the entire system is critical to any business strategy, and one of the key challenges the Intellias team faced was beefing up security. Not only did the MoneyMatrix platform have to make payments simple and smooth, it also had to be robust so clients could trust it and so more clients would join.

Technology solution

Our team designed a holistic payment processing platform that offers merchants a single solution to unify all customer, risk management, KYC, and transaction data in one back office. The idea behind MoneyMatrix is to help merchants:

• Offer local payment methods to target regional markets
• Remove operational overhead
• Improve speed to market
• Grow business operations
• Streamline and secure processing
• Optimize conversion results
• Achieve global coverage

As a payment services vendor, EveryMatrix was subject to rock-solid validation requirements and PCI DSS compliance. To help them meet security regulations, Intellias involved an established team of InfoSec professionals to ensure PCI Level 1 audit readiness and compliance throughout the development and production stages.

The MoneyMatrix platform is backed by a real-time back office that lets our clients own the whole customization process from beginning to end. They can choose from a variety of risk management tools, activities, and rules they want to implement. The back office manages all the platform’s subsystems, monitors performance, and allows users to authorize access to analytics, verify transactions manually, and configure fraud detection systems.

In the course of the project, Intellias developed a feature-packed omnichannel payment gateway. Its core features include:

1. A flexible rules engine

The real-time rules engine helps merchants determine how to process transactions by creating automatic rules that reduce the need for manual intervention. Instead of using black-box solutions or waiting for developers to manage rules, clients can simply drag and drop their criteria to build the rules they want to apply to their processing portfolio.

• Choose a vendor
• Process or decline
• Start KYC verification
• Initiate risk check verification
• Modify the transaction flow

2. Rules simulator

The rules simulator is like a sandbox for testing new rules based on historical data. If a user isn’t sure what impact a rule will have on payment processing, the rules simulator is the go-to tool to make certain it will work as intended. When a client makes changes to rule configurations, the system simulates those changes before deploying them to production. This type of simulation is especially helpful if the user wants to increase transaction amounts for a specific vendor and needs to see how it will work for all customers. If the result is what was expected, the rule is published.

3. Real-time transaction monitoring application

The transaction monitoring application blends customer data with transactional data to give a holistic customer view, supporting faster decisions on accepting or declining transactions. Users can apply filters and conditions to highlight transactions they want to prioritize and create multiple workspaces to streamline workflow management.

Key features:

• Real-time transaction monitoring
• Holistic customer view for quicker decision-making
• Real-time risk management and KYC data
• Configurable workspaces for better operational management
• Vendor error messages showing why transactions fail
• Process, block, refund, or flag transactions for review
• Permission-based access for greater security

Business impact

Over almost five years of cooperation with Intellias, MoneyMatrix has become a powerful omnichannel gateway offering their clients multiple payment options, risk and fraud management solutions, a KYC verification system, and a back-office suite to streamline payment processing in a convenient, personalized, and secure way.

The platform continues to garner interest from solid FinTech businesses and enter new markets globally.

The solution we’re developing brings these advantages to our client:

• White Label Partner of the Year award in 2016 for the first prototype developed in partnership with Intellias.
• The successful and timely launch of MoneyMatrix proved a significant milestone for EveryMatrix.
• An extremely resilient FinTech platform with a fully customizable architecture that incorporates key security features:
  • Real-time rules engine and simulation
  • Risk mitigation and management
  • Customer verification

Tapping into our hands-on experience in developing payment processing system architecture, Intellias helped EveryMatrix bring to market this innovative and world-class PCI DSS-compliant product to serve the needs of businesses around the globe.