- AI-powered lead scoring to augment sales performance
- Predictive analytics and sentiment analysis for deeper insights
- Automated customer service through chatbots/virtual assistants to improve the customer experience
When your customers aim higher, meeting their expectations takes more. Intellias can help you provide the best possible service to your customers through full-cycle Salesforce consulting and implementation. We support every stage of your Salesforce journey—from strategy and consulting to development, customization and continuous improvement.
As a certified Salesforce service provider, Intellias helps you get the most out of your technology investment. We deliver practical cloud solutions and greenfield implementations as well as optimize existing deployments. Our Salesforce professional services include smooth migration from legacy CRMs and functional integrations between Sales Cloud, Service Cloud, Marketing Cloud and Commerce Cloud. By bringing together data, automation, AI tools and apps for sales, service, marketing, commerce and IT — all in one platform — we equip your teams with everything they need to do their jobs right.
92x certified experts
All-around assessment and planning to evaluate business needs, technology options and integration requirements that result in recommendations of optimal Salesforce solutions, data migration tools and IT roadmaps.
Implementation and Salesforce configuration within business environments, including system setup, platform modernization, process automation and user enablement.
Deployment and integration of custom applications in Salesforce to deliver seamless performance and connectivity with third-party systems.
Data transfer and refinement within the Salesforce environment to maintain its accuracy and consistency, ensuring data is reliable and ready for use.
Post-implementation maintenance, managed Salesforce services, continuous improvements to the Salesforce instance as well as scalable, specialized expertise when and where it’s needed.
Core platform solutions
Empower your development and IT teams to build, test and scale applications on a single metadata-driven foundation that connects your enterprise data, AI/ML capabilities, security controls, analytics engines and low-code tools.
Transform and unify your data in Salesforce to enable reliable AI-supported solutions that convert raw data into actionable 360-degree customer profiles, driving automated workflows and analytics.
Personalize the experience for every customer with up-to-date CRM data. Automatically sync data in both directions between your custom applications and Salesforce.
Business solutions
Make data-driven decisions across all departments based on advanced analytics and AI-powered predictions.
Energize sales productivity with visualized opportunities, accelerated lead management and automated pipeline tracking and forecasting.
Improve the customer experience through omni-channel support, reduced response times and smooth case management and service processes.
Optimize marketing ROI with refined customer journeys, performance analytics, targeted cross-channel campaigns and AI-driven personalization.
Create unified shopping experiences across online and physical stores with personalized recommendations and inventory management.
Integration & analytics solutions
Create branded digital spaces to connect with clients, partners and employees while securely sharing information and documents within key business processes.
Turn complex data into clear, actionable intelligence with AI-supported analytics and intuitive visualizations so you can make fact-based decisions wherever you work.
Transform your experiences across Salesforce and external systems with connected customer data and automated end-to-end processes.
Speed up time to value for your sector with pre-built solutions, workflows and compliance features tailored to the needs of specific industries:
Whether you’re a midsize company or a Fortune 500 enterprise, Intellias has the experience and expertise to make Salesforce work for you. We know how to identify your challenges and goals, then build practical solutions that bring real results: better customer engagement, stronger brand loyalty, improved sales performance, lower operating costs and more.
With our IntelliForce 360 approach, we take care of every aspect of your Salesforce experience, from initial analysis to customization, ongoing managed services and talent augmentation.
Our strong background in various industries allows us to build and integrate customized solutions that directly address the unique requirements of your business.
Our portfolio of Salesforce services and solutions includes CRM apps for various organizational functions with integrated AI and advanced data analytic — all in one platform. These solutions are both scalable and compliant with industry standards.
Whether you need end-to-end implementation or additional expertise through staff augmentation, we offer Salesforce professional services with flexible engagement options, proven workflows, adjusted to fit your business model.
Through our technology alliances, we amplify the platform’s capabilities with business-focused integrations. Our certified developers and architects build custom solutions using the latest Salesforce capabilities: Agentforce, Einstein Copilot, AI analytics, upgraded CRM tools and Lightning Components.
At Intellias, we don’t just implement Salesforce; we transform and optimize the way startups, midsize companies and global enterprises do business. By teaming up with CONVAYR and TITAN, we bring together AI-powered automation, easy customization and enterprise-strength security. We work hard to ensure the Salesforce Platform delivers on its promise to fuel productivity for clients so they can deliver exceptional experiences to their customers.
CTO, FinCompare, Germany
We experienced a great balance of stamina, skills and smartness in the team members that brought us the stability in delivery that we had been lacking in the past
Technology Transformation Leader, DD Group, UK
Intellias have serious technical capability and really understand how to build things well and efficiently. But more importantly, they can join the dots between technology and business value.
Senior Blockchain Architect, Deon Digital, Switzerland
Their willingness to fully understand the projects and our needs makes them a pleasant partner to work with.
A successful Salesforce implementation boils down to a few key things. First, we gather requirements to define your business needs and expected outcomes. We map out your current processes and identify how Salesforce services can optimize them. Then, we create a detailed project plan and budget with built-in contingency planning. We also define specific key performance indicators (KPIs), such as increased sales conversion rates or reduced customer support ticket resolution times. Finally, clear change management and data migration strategies are crucial for a seamless transition. We ensure all stakeholders are aligned and ready to adopt the new system by drawing on our Salesforce services.
There are three main Salesforce implementation models: managed, hybrid and self-managed.
Managed implementation (turnkey solution): Think of us as your full-service system integrator. We handle the entire implementation lifecycle, from initial consultation and configuration to custom development, testing and go-live support. This approach maximizes platform functionality and adoption in a timely manner and is supported by our Salesforce professional services.
Hybrid implementation: This is a collaborative approach where we partner with your internal team. We provide specialized expertise and guidance on Salesforce products, while your team contributes their business knowledge and handles specific tasks. This model balances cost and control, giving your team valuable experience with Salesforce services.
Self-implementation: This is where your organization handles the entire implementation using in-house resources. Self-implementation requires significant Salesforce expertise and can be challenging without proper experience or support from a Salesforce services vendor, but it’s a great opportunity to build your own internal expertise. The best choice depends on factors like your budget, internal skill sets and desired timeline.
To help you measure the return on investment of your Salesforce project, we help you define clear SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) before we even begin the project. We also monitor user adoption rates and provide ongoing support to ensure your team is using the Salesforce platform effectively. Finally, we provide regular reports and analytics so you can see the tangible business impact of your Salesforce implementation. It’s not just about deploying technology; it’s about driving real business results with Salesforce professional services.
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