Enterprise Platform Services
build the flow
Point solutions create silos in data, processes and communications. Time gets wasted on data re-entry. Leads fall through the cracks, and the customer experience becomes fragmented. Build a lean, unified business core with enterprise integration platform-as-a-service. (EiPaaS). Whether you rely on proprietary or licensed enterprise software platforms, host data on-premises or in the cloud, or rely on data, applications, or managed services — all business processes become end-to-end with enterprise platform services.
Making every element in your enterprise architecture work for your business
The key to proven ROI from integrated platform services lies in strong alignment between your people, processes and newly adopted technologies—and that’s the synergy we help create with our enterprise platform services.
Target operating model identification
We look at all platform upgrades through a triple lens of people-processes-technologies to break down the abstract concept of digital transformation into precise goals, new process flows and optimal functionality combinations. Gain clarity into how your business runs now, where change needs to happen, and which technologies will enable the necessary operational overhaul and future paths to profitability.
Fit-gap analysis
Our advantage of being a vendor-agnostic company is that we don’t impose boxed solutions—we help you choose and integrate the best of breed options. Our goal is to optimize your Total Cost of Ownership (TCO) by combining out-of-the-box capabilities with targeted customization and custom integrations, unifying different components in your enterprise architecture. Ensure the double “fit” of value and cost with your new systems.
End-to-end implementation services
From solution discovery and system design to user training and ongoing application management services, we help you build, run and succeed with the new program. Our consultants work closely with your team at every stage to engage sponsors, capture requirements, right-size the solution, demo new features, and ensure team buy-in through champion users. Reduce time-to-value from newly acquired enterprise systems.
Enterprise solutions we help deploy
Seamless 360 enterprise platform integration of front- and back-office capabilities
Finance, sales, procurement, or HR—give every business function the ability to deliver exceptional results. Whether you want to consolidate your app portfolio or gear up for a greenfield deployment, we help create integrated platform services, enabling operational excellence.
Become a leader in omnichannel customer experience with our technical blueprint
Front-office enterprise solutions we deploy
Customer relationship
management (CRM)
Advertising and
marketing management
Omnichannel
e-commerce solutions
Sales and deal
management
Marketing automation
and analytics
Digital experience
platforms
Best-of-breed enterprise platforms we integrate
Compartmentalized customer data leads to disjointed experiences, missed sales opportunities and a mediocre after-sales experience. Consolidate data from all touchpoints to understand how your customers move along the sales funnel and what actions drive conversions. Enhance customer engagement, lifetime value and brand loyalty by empowering your teams to work together in real time.
Managed support services is a model where a separate, self-sufficient software development team handles part of the product development process. They typically recommend the best tech stack, process and action plan for your requirements.
Limited visibility into deal stages, misaligned priorities and information asymmetry between teams impede deal closures. Boost win rates and sales revenue with ultra-personalized account-based marketing. Accelerate your sales cycles with optimized workflows at every stage of your pipeline. Shorten lead qualification and nurturing processes with data-backed scoring. Close deals faster with readily available data prospects need for decision-making.
Disjointed workflows create inefficiencies. Procurement and finance are barely on speaking terms. Compliance lacks visibility into operations. Streamline the flow with insights from our consulting team. Transform the maze of interconnected processes into an optimized grid built to support your business goals. Eliminate redundancies, automate manual steps and bridge the gaps within your integrated enterprise platform.
Data hoarded by one business unit has little value to your organization— the same is true for haphazard storage in a shared data lake. Removing data silence will open up business intelligence to inform your strategy. Unify data from different departments and regions with integrated platforms and real-time data pipelines. Discover new insights with business intelligence tools without questioning data. Maintain air-tight security and compliance with built-in data governance.
Data entry, reconciliation and verification are some of the manual workflow steps that siphon your people’s productivity. Reduce time spent switching between multiple platforms and debugging broken workflows. Automate repetitive processes, improve project management, and gain end-to-end visibility into how work happens at your company. We help you create a cohesive, orchestrated ecosystem where your people can achieve peak efficiency and your business — peak profitability.
Reimagine your business with advanced automation capabilities
Connect diverse back- and front-office systems, external APIs and partner applications
into a unified digital architecture. Automate lifecycle processes that are not supported by out-of-the-box vendor capabilities. Add advanced data analytics and machine learning capabilities to workflows where human intervention isn’t necessary.
Intelligent automation
Slot in the missing features and cross-application integrations with robotic process automation (RPA). Reduce application sprawl with low-code custom apps, built to address tactical team needs in half the time needed for full-code solutions. By design, Dynamics 365 and Salesforce are extensible platforms, and we will help you leverage the full spectrum of hyperautomation opportunities each of them offers.
Machine learning and generative AI
Benefit from the latest proprietary innovation in data analytics, machine learning and generative AI. We help deploy Microsoft 365 Copilot for Dynamics 365 and Business Central, configure Salesforce Einstein AI solutions, and implement custom RAG knowledge graphs and agentic workflows to help you reach peak productivity.
- Unlock advanced insights from unstructured data
- Create self-executing operational workflows
- Commoditize access to advanced analytics
