IntelliasOur Partners→Intellias and Fluent Commerce
Transform your eCommerce potential with a Fluent Commerce partner 

Intellias and Fluent Commerce

 

Ace your Fluent Order Management implementation

Intellias will help you implement Fluent Order Management, a distributed order management system (OMS) designed to boost your eCommerce, order management and fulfillment agility. From accurate inventory to optimized store fulfillment, we help global enterprises cut costs, boost sales, leverage data and adapt quickly to market demands. Elevate your customer experience while driving profitability — order by order, sale by sale.

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Intellias and Fluent Commerce supercharge retail with collaborative efforts and services  

Revamp your retail strategy with a powerful partnership
that turns complexity into a competitive advantage. We deliver:

Real-time view of inventory 

Keep inventory data in sync across all your systems (ERP, POS, WMS, etc.) and partners so you can reduce online out- of- stocks and increase sales and inventory turns. Inventory optimization starts with Fluent Order Management – providing an accurate, near real-time view of where your inventory sits across all sales channels and locations.

Efficient order fulfillment 

Order processing becomes easier with the Fluent Order Management. Intelligent routing algorithms choose the most cost-effective locations and speed up deliveries. Automated fulfillment processes minimize manual intervention. Combined with Intellias’s data engineering and AI insights, you can ensure your stock is in the right place at the right time to service serve your customers.

Data-driven decisions 

Intellias data experts help you generate comprehensive analytics on order performance and transform insights into strategic decisions. Our solutions allow you to track KPIs across sales channels and continuously improve retail operations and the customer experience.

Meaningful interactions 

Build loyalty by exceeding expectations. Transform transactions into tailored journeys with hyper-responsive order management. We provide accurate order status and tracking to reduce errors and improve overall customer satisfaction.

Technological flexibility 

The platform adapts to your business — not the other way around. Fluent Commerce supports composable, API-driven architecture for easy customization and workflows while enabling future tech upgrades and innovations.

Business agility 

Turn your eCommerce operations into a high-performing profit hub. Increase business efficiency with smarter order processing, optimized shipping, and precise inventory management — all without increasing overhead.

Our key offerings and solutions as a Fluent Commerce partner

Omnichannel order management

Seamlessly orchestrate your operations across web, store, and third-party applications. Ensure every customer interaction is consistent, efficient, and tailored to their needs, no matter the channel.

Global inventory control

Say goodbye to lagging inventory updates and hello to real-time inventory transparency. A single view across all stores and warehouses allows you to streamline inventory management, reduce stockouts, and increase full-price sales.

eCommerce fulfillment

Provide your customers with unmatched flexibility. From Click & Collect (BOPIS) and ship-from-store to easy returns and in-store pick and pack, you’ll offer convenient and fast solutions that improve the shopping experience and foster loyalty.

Scalability and international reach

Whether you’re managing multiple brands or entering new markets, Fluent Order Management allows you to scale effortlessly. Intellias will help you meet regional and operational needs with the platform’s adaptable, multi-country capabilities. We’ll take care of your cross-border fulfillment, including customs and duties.

Uninterrupted performance

Built on a robust, scalable cloud infrastructure, Fluent Order Management implementations ensure zero-downtime releases, 24/7 support, and global availability. Rest assured your operations will stay smooth and uninterrupted, even during peak sales periods.

Seamless integration

Intellias retail consultants ensure a smooth Fluent Order Management implementation and integration with your existing systems, including data migration from legacy systems, to ERP and POS, to payment services. We create a connected ecosystem that fuels growth.

Intellias and Fluent Commerce partnership — your eCommerce transformation engine  

Intellias helps global retailers maximize the benefits of Fluent Order Management.

 

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Consulting and guidance

As a Fluent Commerce partner, Intellias provides comprehensive training and expert advice on Fluent Commerce. Our architects and developers will help your team optimize the platform for your specific needs, working collaboratively with Fluent Commerce to ensure an optimal solution.

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Fluent Commerce implementation

Intellias ensures a smooth and efficient integration of Fluent Order Management into your existing systems. Our approach minimizes disruptions to ongoing business processes and safeguards the performance of your workflows, enabling a hassle-free transition.

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Custom solutions

We align Fluent Commerce solutions with your business objectives. Through tailored, highly streamlined processes, you can reach your revenue targets and achieve business goals faster.

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Ongoing maintenance & support

Intellias provides ongoing support and maintenance to ensure your Fluent Commerce system runs smoothly over time. From troubleshooting to updates and performance optimization, we’re here to keep your operations agile and efficient. SLAs can be tailored to meet your objectives.

Clear outcomes: Our clients' stories

Travis Perkins

From legacy monolith to composable architecture.
A story of migration – and true collaboration.

Discover more

City Plumbing

An award-winning DevOps project for one of
the UK’s largest builders’ merchants.

Discover more

Hello Fresh

Digitally-enabled one-stop platform for
unique healthy catering experiences

Discover more
Let’s build your high-performing retail ecosystem together
Let’s talk

Podcast

How AI and IoT are Reshaping Retail

Episode 33 | 39 mins

GUEST:
Myles Bunbury, Vice President of Consumer Solutions at Intellias

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Myles Bunbury
Vice President of Consumer Solutions at Intellias
Listen

DIY Retail: Navigating Challenges in Fulfillment and Customer Experience

Episode 35 | 26 mins

GUEST:
Myles Bunbury, Vice President of Consumer Solutions at Intellias

Myles Bunbury image
Myles Bunbury
Vice President of Consumer Solutions at Intellias
Listen

Navigating change. Our insights 

BP Future of Retail website header
Blog post
The Future of Retail: Defining Digital Technologies For Sustainable Growth
→
BP Microsoft Dynamics 365
Blog post
Microsoft Dynamics 365 for Retail: Strategies for Successful Implementation
→
artificial-intelligence-in-ecommerce-&-retail–hidden-potential_optimized_optimized
Blog post
AI in Retail: Hidden Potential
→

Mastering Fulfilment in the DIY Market

What B2B Leaders in the DIY Market Can Learn from B2C

Download eBook

Recognition

Intellias maintains a continuing <b>Surf Pro</b> partnership status, recognized through Fluent Commerce’s partner rankings. This distinction reflects our consistent delivery, deep platform expertise, and commitment to helping retailers get the most from their commerce ecosystems.

In 2024, Intellias also received the <b>Thought Leadership Award</b> from Fluent Commerce. The recognition highlights our ability to combine strategic insight with hands-on engineering to drive innovation across modern order management solutions.

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