Key features
- People management
- Fuel, devices and fleet management
- Delivery process supervision
- Fraudulent behavior identifier
Rule the Road: Intelligent Fleet Management System
An all-in-one platform with fleet data integration in real time helps improve operational control, revenue management, and overall carriers’ and suppliers’ customer experience.
About the client
Our client is a leading B2B platform for on-the-road payments and solutions aimed at driving the transition toward an efficient and sustainable future for mobility. With a history of almost 90 years of successful purpose-driven growth, they are now operating in 50 countries serving around 259,000 customers. As of today, they offer access to the largest energy-agnostic acceptance network in Europe, including fuel service stations, public and semi-public EV charge points, and alternative fuel service stations. The company is also a leading provider of toll payment solutions in Europe, while also offering mobility solutions including vehicle services at over 29,000 vehicle service stations.
Business challenge
A versatile fleet management system to provide customers with meaningful insights for cargo transportation on their way to better efficiency, productivity, safety, and profitability.
A tech-powered platform, designed for managing fleet operations, was to become instrumental in providing real-time visibility derived from location technology and vehicle telematics.
Real-time vehicle tracking
Cargo delivery management
Driver management
& safety control
Fuel management
Customer & supplier profiling
eReporting & analytics
Vehicle management
Route optimization
Specific User Needs
Fleet Manager
Goals
- Happy trusting customers
- Smooth fleet operations
- Interested/Motivated drivers
- Quality back-office performance
- Efficient and productive fleet lifecycle
Pain points
- Actionable employee management solution
- Fleet safety status tracking
- Costs associated with fuel consumption
- Lost cargo items
- Adhering to compliance requirements
- Prevent idling and route complications
- Extra hassle with new orders allocation
Truck Driver
Goals
- Effective work scheduling
- Timely accident-free delivery
- Optimized routes
- All-inclusive delivery information
- Streamlined connection with dispatcher
Pain points
- Too tight schedule
- Missing loading information
- Order documentation management
- Vehicle & driver safety
Dispatcher
Goals
- Freight orders smooth allocation
- Control over active/planned orders
- Real-time vehicle tracking and connectivity
- Accurate cargo delivery
Pain points
- Joint/Multi-cargo route planning
- Search for suppliers
- Full cargo information
- Emergencies during delivery
Customer Journey Map
Solution delivered
A real-time web fleet management platform and a mobile app for the cargo transportation market utilizing location data, IoT, and refined UI/UX practices.
An advanced digital suite provides a wide scope of services for real-time visibility and management of fleets, cargo, and drivers, including real-time tracking navigation, hands-free operations, mobile payments, documents management, seamless communication, ETA estimation, points of interest search, tour workflow planning, and gamification strategies.
Fleet Manager
Dispatcher
Key features
- Route planning & Scheduling
- Live vehicle tracking
- Cargo & load carrier templates
- Chat communication with drivers in the field
- Customer & Suppliers database
Driver
Key features
- Tour data with loading guides
- Safety & diving performance tracking
- Chat communication with a dispatcher
Business impact
One platform. Flexibility to match the needs of fleets of all sizes. 360-degree view of fleet’s daily operations. A wealth of features powered by modern tech.
A unified system consolidates all customers, providers, drivers, suppliers, delivery orders, routes, and the entire vehicle fleet to centralize and structure the transportation management
The all-in-one open platform helps to optimize the business’ fuel economy inside and out, from fuel consumption control to hidden fuel and operating costs, to fraud analytics thus revealing the potential for greater efficiency
The digital solution saves the hassle of making informed decisions, responding to unexpected challenges, and improves the bottom line with streamlined real-life data collection and management
The synchronization with IoT devices installed in a vehicle enhances fleet efficiency, cargo visibility, delivery time, and drivers’ safety and performance
Thinking through user experience, the customizable platform integrates usability and agile approaches to offer competitive market-relevant products and functionality portfolio for every carrier and supplier
Deep data-based insights from location technology and vehicle telematics enable customers to move from merely optimizing costs to generating new revenue streams
Keep your business moving the smooth way towards digital fleet management