Hit “play” to explore the future of telecom and media. We discuss AI’s role in network optimization, the rise of smart cities, and the evolution of infrastructure with fiber optics and 5G. From smart homes to immersive entertainment, we talk about how these innovations are changing our daily lives. The episode also highlights the importance of inclusivity in STEM, particularly when it comes to women in technology. Join us for a discussion on the future of tech and how it affects us all.
Jan 23, 2025
2 mins read
Tech Obsessed - Episode 1
Ricki Lang is Obsessed with Telecommunications and Media.
Tune in to participate in a conversation about today's tech trends, smart cities, AI innovation, the future of telecom, and the power of women's leadership in STEM.
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Meet our guests
Ricki Lang
Vice President of Telecommunications and Media at Quantum Metric
Ricki is a customer experience and digital transformation leader. She has orchestrated exceptional implementations in multiple fortune 50 companies that resulted in growth and increased NPS. She fosters a culture of innovation and collaboration, excellence and engagement.
Mirna Eusebio Lithgow
Advisory Board Member for Telecom & Media
Mirna is a tech leader with 20+ years of experience managing brands, P&L, and product portfolios worth up to $10 billion at Fortune 500 companies that include Verizon, Orange and Optimum. A champion of transformation and inclusion, she is a member of the Chief women’s network and The WICT Network and the author of Leap Out of Your Lane.
Read the transcript
00:00 – 01:00 | Introduction
Myrna introduces Tech Obsessed and welcomes Rikki Lang, highlighting her career achievements and current role at Quantum Metric.
01:01 – 03:30 | Rikki’s Career Journey
Rikki shares updates on her recent work, including her transition from Comcast to Quantum Metric and her AI project for Alzheimer’s patients.
03:31 – 06:00 | Getting Into Telecom
Rikki talks about how she got started in telecom, inspired by consulting opportunities and innovative projects at Comcast.
06:01 – 09:00 | The Role of AI in Telecom
Discussion on how AI and advancements in bandwidth technology, like 5G and 10G, are transforming customer experiences.
09:01 – 12:00 | Technology’s Impact on Daily Life
Exploring IoT, smart home devices, and how technology has become integral to everyday living.
12:01 – 14:30 | Balancing Tech with Life
Rikki shares her strategies for staying grounded, including hiking, journaling, and meditation.
14:31 – 18:00 | The Future of Telecom
Insights on smart cities, real-time data processing, and partnerships driving the next wave of telecom innovation.
18:01 – 22:00 | Women in Telecom and STEM
A heartfelt conversation about the importance of advocacy, mentorship, and creating more opportunities for women in tech.
22:01 – 25:00 | Fiber Optics and Media Consumption
Rikki explains how fiber optic networks revolutionizing bandwidth, media, and gaming experiences are.
25:01 – 28:00 | Telecom’s Role in Small Business Growth
Discussion on how high-speed networks enable small businesses to deliver better customer experiences.
28:01 – 30:00 | Rapid-Fire Questions
Fun, quick answers to questions about Rikki’s tech habits, buzzwords, and favorite apps.
30:01 – 33:00 | Closing Thoughts
Final reflections on the industry’s evolution, Rikki’s advice for aspiring tech leaders, and encouragement to follow her work on LinkedIn and Level Up podcast.
Tech Obsessed Podcast Series
Hosted by:
Regina Viadro, SVP Global Head of Digital Technology Services and President of North America at Intellias
Are you tech-obsessed? Get your dose of insightful takes on technology with Intellias. Created in partnership with Intellias, this podcast includes deep dives, engaging conversations, and visionary ideas from a special lineup of tech experts.
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