From AI Experiments to 30% Efficiency Gains in Software Delivery for a Top Retailer

Working with a leading UK building materials retailer, Intellias improved software delivery by embedding AI-enabled engineering into development processes

AI can improve Software Delivery Life Cycle (SDLC) when applied in the right
processes. For our client, that means up to 30% efficiency gains across the SDLC.

Working with a large enterprise retailer, Intellias applied and evaluated advanced AI tooling across the software development lifecycle. The engagement delivered clear, stage-specific insights and demonstrated AI’s measurable impact on delivery speed and engineering efficiency.

Client’s in-house AI tools
11.43%
efficiency gain
AI tooling validated by Intellias
Best case scenario, 
maximum impact
30%
efficiency gain
AI tooling validated by Intellias
Minimal impact 

20%
efficiency gain
Effectiveness ratio
Intellias-selected vs. Existing tools
1.7x 
efficiency gain

Challenge:
AI adoption with clear impact

The client had already introduced AI tools into engineering workflows. However, the results were inconsistent and difficult to measure. The client needed clearer answers:

Where does AI actually improve delivery performance?
Which tools deliver the most value?
And how much efficiency can realistically be achieved across the full SDLC? 

At the same time, the organization needed to understand whether additional investment in external solutions was justified.

The core challenge was to accelerate software delivery by identifying which
processes should be enhanced with AI, measuring their real impact, and scaling
the most effective improvements across engineering workflows.

Solution

Analyzed the entire SDLC:
Requirements System design Development Testing & QA
Involved cross-functional teams:
Frontend Backend QA DevOps Management
Evaluated dozens of real work items:
Requirements analysis Release validation
Compared
Internal AI tools already used by the client Advanced external AI tools
Requirements System design Development Testing & QA
Frontend Backend QA DevOps Management
Requirements analysis Release validation
Internal AI tools already used by the client Advanced external AI tools

Our approach:

Current AI assistants act as copilots for isolated engineering tasks. Agentic AI expands this model by enabling autonomous, goal-driven execution across multiple development activities. Instead of measuring isolated gains, Intellias assessed AI impact across the SDLC as a connected system, where overall performance is constrained by bottlenecks between stages.

This allowed the team to calculate realistic, end-to-end efficiency improvements, not inflated theoretical gains. The long-term shift is toward AI-orchestrated SDLCs, where interconnected AI agents coordinate software delivery end-to-end, accelerating development while keeping humans in control.

AI tools impact by SDLC stage 
Intellias-validated AI tools (min) Intellias-validated AI tools (max)
Requirements 
analysis 2.20%3.70%System design 9.10%12.57%Development22.63%34.14%Testing & QA12.00%15.60%Rollout7.38%8.60%

Key findings

AI impact varies significantly across the SDLC

The value AI delivered is concentrated in specific stages:

8.0x
difference

Testing & QA showed the largest gap between AI tooling benchmarked by Intellias vs. existing AI tools

9.1%
improvement

System design benefits significantly from Intellias-selected AI tools

22.6%
impact

Development has the highest raw impact from advanced AI tools

2.0x

Requirements remained the least impacted stage

Tooling maturity directly affects outcomes

The comparison revealed a substantial performance gap:

Advanced AI tools validated by Intellias:

20.00–30.00%

overall efficiency

Existing AI tools:

11.43%

Advanced tools delivered from

1.7x to 2.6x

higher impact

Task-level gains can be substantial

AI significantly accelerated execution for specific high-impact tasks:

50%
faster

requirements analysis

30%
faster

feature development

40%
faster

code generation

70%
faster

test planning

70%
faster

release validation

End-to-end efficiency is constrained by bottlenecks

Our study confirmed that SDLC efficiency cannot be calculated as a sum of improvements.

icon-scales

Even with high gains in development, overall performance depends on the least optimized stages, reinforcing the need for a balanced, system-wide approach to AI adoption.

Clear outcomes: From experimentation 
to accelerated delivery

The investigation provided a clear answer to the client’s core challenge: how to accelerate software delivery by applying AI to the right engineering processes.

Based on validated results, Intellias and the client defined realistic efficiency targets of 20–30% improvement using advanced AI tooling.

In practical terms, this enables:

Faster delivery cycles through automation of routine engineering tasks
Increased output without scaling teams, by accelerating execution-heavy workflows
More efficient use of engineering capacity, enabling teams to focus 
on complex problem-solving instead of repetitive work

Software delivery was accelerated
by restructuring key processes with AI support.

Rather than reducing costs through downsizing, the client achieved:

icon-flag-banner-fold

Higher delivery throughput

icon-timer

Shorter time to value

icon-coins

Cost optimization driven by productivity gains

Stage-by-stage breakdown

SDLC stage Effort, % Intellias-validated AI, min % Gap to existing AI
Requirements analysis 10% 2.20% 1.7x
System design 15% 9.10% 1.8x
Testing & QA 20% 12.00% 8.0x
Rollout 15% 7.38% 2.5x
Rollout 15% 7.38% 2.5x
Total 100% 20.00% 1.7x

What began as fragmented experimentation evolved into a data-driven model for accelerating software delivery at scale.

The investigation became the foundation for a more effective, system-level approach to AI adoption in software delivery.

AI usage is now guided by measured impact across specific SDLC processes
High-value use cases are prioritized and scaled across teams
Tooling decisions are aligned with proven performance improvements, not assumptions